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Join our local H.O.G.
chapter! Meetings are
the first Wednesday of
every month at 7:30PM.
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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. |
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"As a regional sales manager I travel all over eastern NC. I have had interest in purchasing a new HD for the past couple of years. Just recently I started visiting dealerships in eastern NC to include Wilmington, New River, Shallote, Goldsboro, Smithfield, and Raleigh. Two dealerships made me feel welcome and at home...Raleigh and Wilmington. I had narrowed my dealerships to two and I gave both the same opportunity to take my business. During a recent trade show me and a collegue decided to ride down to Carolina Coast HD. Jeff welcomed me and remembered that I had been there before. He was very helpful in finding the unit I wanted and had it there in a matter of days. When I walked in I saw the bike, I knew it was the one. Jeff had me in and out in a couple of hours including insurance, adding cruise control, and highway pegs. Kudos to the entire team! If you are searching for a new HD, I would definitely talk to Jeff and his team before you purchase. Thanks again Carolina Coast HD, you made my dream come true! "
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| By: Vincent Clinton,NE |
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"I've been a customer for about 2.5 years now and CCHD continues to provide me with great service and customer satisfaction. When I arrived in the area with my Harleys, I'd been having some ongoing problems with my '05 Road King that my dealer in MD just could not seem to diagnose or correct. Upon my first visit to CCHD for the initial NC State inspection, I had asked for the bike to be gone over thoroughly and correct anything found wrong. WOW, what a night and day difference after that service. My Road King was performing like it never had before. Within the past year, the bike developed a hesitation problem and it was a real concern while up at high altitudes in the western U.S. Prior to my annual 10K mile trip this year, I put the bike in for service and worked with Ben and the Service Team to try and diagnose/correct this problem. Kudos and many thanks to Ben and the Service Team, as they were diligent and methodical in working the problem and through a series of adjustments/settings/programming and magic dust, got the problem corrected. I just returned from my annual 10K mile ride around the continent with my buddies and the Road King performed flawlessly. From the time I left my driveway, till I returned some 20 days later, my Road King rumbled like a Harley should and rode smooth as glass the entire trip. Even my buddies with their '06/'08 model HD's commented on how well the Road King was performing. Thank You CCHD! You have great folks and a great operation going there and I enjoy being one of your customers. "
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| By: Dave Leland,NC |
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"Ben Johnson and the Service Department saved my June 2009 vacation. My 2008 Screamin Eagle Ultra had developed a frequent hesitation at all speeds, which my home dealer was unable to diagnose or correct. 800 miles from home Carolina Coast found and fixed the problem (broken wire under intact insulation causing faulty temperature readings to go to the sensor!). The courtesy of the staff, their willingness to accomodate my travel schedule and the quality of the work were second to none. A fantastic experience."
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| By: Anonymous Chester,NJ |
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"I just wanted to send a sincere and special thank you to John and the rest of the staff I dealt with on my purchase of a new 2009 Street Glide on May 16. I had some special provisions worked out with John and he was extremely helpful and absolutely tremendous to work with. I have purchased several Harleys over the years but your staff made it extra special. Keith and Ben were very helpful with parts and service information and the 2 girls who walked me around the store (I wish I could remeber their names) went the extra mile just to make me feel like part of the family. Again a huge thank you and you can bet I will be sending others your way. Hook Dempsey Retired Myrtle Beach Police Sergeant."
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| By: Hook Myrtle Beach,SC |
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"Wes and Jeff were great guys to deal with when I bought my bike. The overall experience was really professional but also very laid-back and relaxed, just like the vibe has always been at CCHD. I was looking at a used bike (that I probably would have regretted buying) and they fit me with a bike I absolutely love. I can't say enough good things about the way I was - and continue to be - treated each time I walk in the door at CCHD. "
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| By: Brad Wilmington,NC |
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"On March 5th, I was on my way from Va. Beach to Myrtle for a little spring vacation. Just outside Wilmington, my 2001 Sportster trike broke down and it was towed to your dealership.
Everyone at CCHD was great. They took the time to look at my trike, and even contacted my dealership in Va. Beach, to see if they would let them do the repairs under my warranty. While I waited for my ride (and tow) home, the staff treated me like family. They were more than kind and even invited me to sit in on their hog meeting that evening so I wouldn't have to wait outside.
Thank you for making what was an overall lousy day, a little bit brighter. The next time I get down to Wilmington, I'm definitely stopping back in."
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| By: Chuck Virginia Beach,VA |
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"Walked in and walked out one hour later with a HD. No hassles, No problems, Great people to work with. Josh made everything a breeze !!!!!!!!!"
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| By: Alan Hampstead,NC |
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"Recently purchsed pipes, stage one air cleaner and race tuner from Carolina Coast HD. Just wanted to express my complete satifaction with the purchase and instalation. The staff attention to detail did not go without notice. Thanks for the high level of customer service.
Michael Mena
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| By: Michael Leland ,NC |
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"Dear Rick and Adam...although a loyal service/parts,etc. cutomer of yours for many years,I purchased my first motorcycle,an '06 Ultra,from your delership on 11-10-08.The bike is great,but more,want to let you know of the phenominal quality of knowledge and service I received from a member of your sales staff...Josh Rochelle.Josh made the purchase of my machine pure pleasure.His positive attitude,product knowledge,and addictive personality made buying easy.I know that not only will Josh be available for future business related activity,I feel I also made a new friend. Carolina Coast H-D sure has one valuable asset in Josh Rochelle.Please let him know of my sincere appreciation for his help. Sincerely, Wayne Hoffman"
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| By: wayne Kure Beach,NC |
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"This has been, by far, the BEST experience I have ever had with any H-D dealership from Va to Fla ! Yes I have been to many and must say that the ONLY dealership that was able to work with me is this one. I give Josh of Sales the biggest Hi 5 ! I belong to several HOG Chapters local to Charlotte and Gastonia and I will be telling all friends to not bother with our local dealerships and go to Carolina Coast. Josh.. Thanks for all you did!"
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| By: Ron Gastonia,NC |
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"This is my first Harley -- a 2009 Heritage Softail Classic. Great experience in the store. I appreciate the fact that there was no "shell game" played during my purchase experience. I knew what I wanted, and Josh made it happen for me. They even delivered the bike to my house for me! Thanks for making my dream of owning a Harley-Davidson a reality!"
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| By: Chris Sneads Ferry,NC |
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"John Celli worked my deal on my XL1200N.
He did it very well and had me out on the road fast, I will also send my friends and family to John as well.
I will tell others of Carllina Coast Harley - Davidson.
Can't find a better place to buy a bike they really make you feel like you are part of a family.
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| By: Joel Ocean Isle Beach,NC |
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"We purchased a HD Super Glide Custom on Friday Sept.19th'08. We were really impressed with Chad Windham who answered all our questions and took up time with us. The owners of CCHD really need to apprecate the salesman that they have in Chad. We had been to the HD dealership in Fayetteville NC which is closer to our home but we were so impressed with the friendliness at CCHD and with Chad that we chose to purchase our bike thru this dealership. Thanks for treating us so great!! Benny & Terri Gerald"
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| By: Benny Lumberton,NC |
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"Best service in town. Feel like you are part of the family!"
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| By: Preston Wilmington,NC |
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"I have recently had the misfortune to have a mishap with my bike. Even though it wasn't in his job description, Josh Rochelle was instrumental in not only adding a human, personal touch to my situation, but through his caring and willingness to help, he saved me from a lot of stress and financial hardship. I can't thank him enough. He's a good man."
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| By: Timothy wrightsville Beach,NC |
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"Chad Windham is the greatest!!!!!!! He made my buying decision and the entire process painless and very quick. He never pressured me and was there when i needed details and advice. I would encourage everyone to buy from Chad and Carolina Coast Harley Davidson!"
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| By: Kenneth bennettsville,SC |
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"Josh was excellent!!! The whole purchase process for my pre-owned Harley Heritage Softail was very smooth. Definitely, no hype or high pressure."
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| By: Anonymous Leland,NC |
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"with the great attitude jeff granato i was finaly able to get back up on two wheels after three years of rollin in a cage.everyone at the dealership was friendly and helpful.they do a great job of making feel welcomed to the harley davidson family.thank you to everyone at cchd.i love riding my new 08 1200c "
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| By: danny hampstead,NC |
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"This probably is not your normal testimonial. It is not a testimonial that is written immediately after the purchase of Harley-Davidson bike. This particular testimonial is being written one year and eight months, almost two years, after the purchase of my Harley-Davidson Softail Deuce! It is rather easy to compose a positive testimonial right after the puchase of a H-D bike, but, to even 'want to' submit a testimonial almost two years following the purchase should really tell the prospective buyer that Carolina Coast is "first class" in every respect! Even now when I go back to CCHD for a tee shirt or some accessory, I get the same feeling that I did when they pretty much knew that I was going to buy a new 2007 bike! Nothing has changed. I still get the same 'warm feeling' of being 'cared about' when I enter the Carolina Coast Harley Davidson dealership.
Jeff Granato is a super-nice and genuine person. He sold me my bike, and if I purchase another H-D, it will be Jeff that makes the sale to me. You absolutely could not ask for a salesperson that actually genuinely cares for you both as a customer and as an individual. His attitude and demeanor permeate the entire CCHD dealership!
I am sorry that this is so long, but, I simply felt that I should say to any prospective buyer of a H-D bike, you really could not ask for a better dealership than CCHD. They have demonstrated to me that they do really care about their customers.
Thanks. I do appreciate the experience that I have had with Carolina Coast Harley-Davidson!!
George H. Hoback, Jr."
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| By: George Wilmington,NC |
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"GREAT JOB!!!
My thanks go out to Josh in sales and Tom in the shop. They both saved my girlfriends and my Myrtle Beach bike week trip.
On the way back home from Myrtle on Sunday May 18th my bike dumped all but a half quart of oil at my feet. This happened south of Wilmington. After calling H.O.G. roadside assistance I was taken by a rollback to the dealership. Arriving there I was told that there were no mechanics on duty. While deciding what our next step would be Josh came over to see if he could help. After telling him what had happened he told me that he would make a phone call for us and see what he could do. He had called Tom who is a mechanic at the shop. Once he told Tom what had happened Tom arrived within the hour. He took one look at the bike and said that he thought he knew what had happened. An honest oversight by the mechanic that did my 30,000 mile service at my home dealership. An hour later I was back on the road.
Tom thank you again for coming in on your time. This is truely why Harley owners are not only owners they are a brotherhood.
Carolina Coast Harley you have two great employees!"
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| By: Bob Prince Frederick,MD |
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"WOW! I am so impressed with the way this dealership handles customers. When looking for a bike for my lady you guys came thru. She wanted a Black Cherry Street Glide and that is exactly what we bought. Jason Hearl was the best, he made paperwork stress free and pleasant. Overall the best experience ever. Your dealership is one that we will visit often. We will also be sending customers your way. Look forward to riding to Wilmington often. The customer service and appreciation could not be better. Thanks again to Jason who made Maureen's dream a reality. thanks much!... Roger Kendrew"
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| By: Roger Myrtle Beach,SC |
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"GOT VERY QUICK RESPONSE FROM JOSH ROCHELL,HE AND ALL THE STAFF AT COASTAL HARLEY DAVIDSON WAS VERY HELPFUL AND FRIENDLY.BEING CLOSE TO MY CREDIT LIMIT THE COASTAL TEAM PULLED ME THROUGH..GOT A VERY NICE 07 HERITAGE SOFTAIL CLASSIC.THE RIDE AND COMFORT IS UNBELIEVABLE..HONESTLY DIDN'T KNOW A HARLEY COULD RIDE SO SMOOTH..IF YOU ARE LOOKING TO BUY GO SEE JOSH AND THE WHOLE COASTAL TEAM.. THE SALES GIRLS ARE ALSO VERY HELPFUL IN HELPING YOU PICK OUT THE RIGHT RIDING GEAR.. THANKS AGAIN COASTAL HARLEY DAVIDSON"
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| By: TODD HAMPSTEAD,NC |
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"Man where do I begin!! First off, I didn't think it would be possible for me to get financed. After days and days of trying my friend told me about you guys. So I called. Josh answered the phone and I told him my situation. He was one of the most professional and knowledgable people I have ever dealt with. He is a true asset to your company. I have personally thanked him several times for helping me get my bike. Where others failed he succeded. The experience was absolutley great! Once again, I am so happy I just had to tell you guys what a good job you did in getting everything I needed! Josh, Thank You, you did great!"
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| By: Anonymous soutport,NC |
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"After riding with my husband for several years on his 2003 low rider; I decided to become a driver. My salesman Jason, was very understanding and helpful in selecting the proper bike for a new lady rider. Even though he could have sold me a more expensive bike, he chose to save us $1500 on our purchase by recommending a 2007 sportster with only 23 miles on it. I appreciated his honesty and loved my bike. Thank you Jason!! Debra Supply, NC Can't wait to get the new Shallotte store built!!!!!"
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| By: Debra Supply,NC |
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"I have stopped at bike shops looking for a deal (steal) on a used Harley. I have stopped at Carolina Coast a few times, but I found nothing I could afford. A couple days before Christmas my wife was in my truck with me and I told her lets stop in and see what kind of deals they have, she said ok. We had been praying for another bike for 4 years, having been riding for 20 + years. A salesman asked if he could help us, I told him we were just looking. I have rode a dresser most of those years past so I wanted something sporty. There was the most beautiful pacific pearl blue Road King 07 sitting on the floor. My wife looked good on it, I was comfortable on it. Both of us really liked the bike. Josh must have seen the disappointment on our faces. He said he could put us on it. We told him our credit was bad from the old days. He told us he would run the numbers. Josh told us to see what accesories we wanted to add. After a few minutes he told us we could be out of the door in 15 minutes on a brand new 2007 pacific pearl blue Road King. My wife and I talked about it and prayed and said if the Lord made a way we would take it. My wife was almost in tears and I was totally speechless. Josh helped us with everything, insurance, payments, accessories. I have rode this bike over a year now, over 16000 miles. The road hazard insurance that Josh convinced me to get has been a blessing. The service department is top notch, the parts department are patient and friendly. Josh has been more than just a salesman but also a friend. I recommend all the people I talk to, to Carolina Coast, whether it's a new Harley, used, parts or service. I have been to Harley Davidson shops around the country and I must say that Carolina Coast Harley Davidson is the best! My wife and I both praise the Lord for putting Josh in our path and for putting us on a new Road King!"
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| By: gene(hippie) hampstead,NC |
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"I am the proud owner of a 2007 Street Glide and a 2004 Dyna Low. I travel with my job and I try to visit the local Harley Dealers whenever I can. By far, the staff at CCHD is the friendliest and are very helpful when you need them. I recommended all my friends to CCHD. We are in the progress of getting one in Shallotte. I will still visit CCHD if nothing else to "rag" J (sales) and E (service). Keep up the great work. Thanks M & M Shallotte, NC "
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| By: Michael Shallotte,NC |
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"I had planned on my purchase before coming in and had already decided on model, color, and accessories. With that info in hand I was going to shop Carolina Coast HD along with several other dealerships in this state and down at Myrtle Beach.
Jeff Granato introduced himself to me and asked if I was looking for a bike. Handing him my list I told him yes and that was what I was looking for. I also told him I was shopping several dealerships. Jeff was just great. Even though I told him up front I was looking at (and named) other dealerships he treated me from the start as if I were his only customer and that I was buying from CCHD.
I wanted a black FXDL and there was not one at CCHD. He took me over to meet TJ in the parts department and while TJ was looking up my add on's Jeff excused himself to see if he could find the bike I wanted nearby. TJ was very helpful. As he was looking up what I had selected he also pointed out some possible changes to my options to help give the bike a uniform design. The parts he showed me were at the same price just a different look and the fact was he was right. I was impressed with that because his extra work did not increase the cost to me. Many places would just sell you what you asked for and not take the time to understand what you were trying to do and help you improve upon it. TJ listed the parts and printed out and estimate for cost and labor. By this time Jeff was back and stated he found the bike in Fayetteville and could have it in a day or two. He asked TJ for a copy of his estimate and in less than 15 minutes had a quote on paper for me. He told me he hoped that CCHD would be my choice, gave me his card and asked if I had any questions. There was never any sales pressure put on me. Jeff just simply said let him know if I decided to get the bike from CCHD.
The wife and I talked about it over night and I decided the CCHD price was fair. I can't tell you if I would have made a better deal at another dealership because I did not go to one. The fact that Jeff and TJ were so customer oriented, helpful, and did not apply any pressure whatsoever meant a great deal to me. I have been in the service industry for 36 years and service means a great deal to me! I was looking at what is it going to be like after I get the ride and they had shown me it was going to be exceptional.
I called the next day and told Jeff to get the bike. It was at CCHD in a couple days and the day after that it was ready to be picked up. And the service part started right at that call.
Jeff asked where I would be getting my insurance and I told him I would get it from the person that had been handling my car insurance for years. Jeff then stated they offered insurance at really good rates and suggested I get a quote from my company and let them compare. Thank you Jeff, I did that and it saved me $200 a year! It seems my company would only do a policy for 6 months and at CCHD I could get a 12 month policy. The exact same coverage from CCHD was $200 less than the same length of coverage from my company. Brittany Mathews took all my info over the phone and gave me my quotes. When I came in to pick up the bike I was in and out of her office in less than 15 minutes. Thanks for your help Brittany and thanks for the savings!
I apologize for not remembering everyone that I met and assisted me. I spent a great deal of time gearing up with helmets and other stuff and was again treated like I was the only customer in the place. Also, after the sale I was escorted around the store meeting everyone in every department and also into the garage to meet the guys that work on the rides.
Bottom line. CCHD is five star plus from front to back, top to bottom. I highly recommend CCHD to anyone looking to buy a Harley Davidson, have their current HD worked on, or if you have a need for accessories, bike or personal. Again, thanks to all at CCHD for making this purchase a real event!"
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| By: Charles (Charlie) Southport,NC |
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"wE RECENTLY PURCHASED AN 08 ROADKING FROM YOUR STORE. IT WAS A MOST ENJOYABLE EXPERIENCE. EVERYONE WAS VERY PLEASANT AND VERY HELPFUL BY ANSWERING ANY QUESTIONS WE HAD AND HELPING US WITH FINANCING AND INSURANCE. WE FELT VERY COMFORTABLE AND WELCOME IN YOUR STORE AND WOULD LIKE TO GIVE A SPECIAL THANKS TO JOHN CELLI FOR ALL THAT HE DID FOR MAKING IT ALL POSSIBLE. WE WILL BE SURE TO TELL EVERYONE THAT WE KNOW, WHO IS LOOKING FOR A BIKE, HOW MUCH WE YOU ALL DID FOR US. THANK YOU ALL SO MUCH, AGAIN. DENNIS AND COLLEEN HARDEN"
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| By: DENNIS LITTLE RIVER,SC |
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"This is the best dealer ship I have ever delt with. The sales associates were excellent. I highly recomend anyone who is interested in purchasing an HD to see any of the CCHD staff."
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| By: Jason Clarkton,NC |
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| By: Anonymous Fayetteville,NC |
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"Dear Sirs,
On 08/14/2007 My Wife and Myself were traveling around on Vacation coming home when my wifes 883L started blowing oilsomewhere from the breather or top end. We stopped by you dealership for some help and the service people were GREAT. They got the wife back on the rode and we drove 425 miles home. this includes getting lost around Va. Beach. (what a CLUSTER FOXTROT). anyway I have told my local H.O.G. Chapter "EASTERN SHORE CHAPTER" to stop on by your place next time they head for Myrtle Beach. thanks again"
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| By: Mac Salisbury,MD |
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"I had decided that I wanted my first bike to be a Harley Nightster. I had been looking for one for several months, and no dealership had one that I could even sit on to try, much less take home with me. I went to the beach for the weekend and didn't have much hope in finding what I wanted that late in the season, but I thought I would make one last try at CCHD. I walked in, and there it was -- my Nightster. John was so helpful, and the rest of the staff made me feel right at home. Thanks for a great experience -- I have been telling all my friends about you, and will stop by to visit whenever I'm in town!!"
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| By: Anonymous Durham,NC |
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"This is by far the best Harley Dealership I have ever had the opportunity to visit. When my Roadking broke down I thought I would have to trailer it back 160 miles. Eric, Brittany, Andy, Tom and the rest of the staff went above and beyond to help me and my wife make it home safely. They assisted us in finding a hotel, servicing the bike and providing a ride to the hotel. Thank you I will make Carolina Coast a frequent stop from this day forward.
Tom & Frani McGinty"
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| By: Thomas Pittsboro,NC |
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"jason was extremly helpfull and makes it a point to say hi every time i stop by. everybody always ask if they can help in any way. thank very much."
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| By: peter wilminton,NC |
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"We were Just looking. Josh immediately greeted us and I told him that I was just looking to see what the options were for a bike that my wife and I would both be comfortable on. He pointed out the Heritage Softail and said, Look around, kick some tires and sit on some bikes, I’ll be over there if you have any questions. I really appreciate that he gave me the space I like but was there instantly when I had a question. The next day my wife and I went back to buy the white Softail that we looked at the day before. Josh made the buying experience one of the most enjoyable of my life. "
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| By: Larry Wilmington,NC |
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"I stopped in for service on a trip we made to Wilmington. The service department was satisfactory until I met the tech doing the tire installation. Wish he were in our neck of the woods we need more techs who love Harleys like he does. We will always stop by to visit that tech on our way to wilmington. to him..thanks for making our stop a pleasant visit. you made the store stand out in our minds. keep up the good work.
john and terri"
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| By: Anonymous ,NC |
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"every one was very helpful and i would highly recomend.any who was shopping for a harley visit you location"
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| By: stacy and peter wilminton,NC |
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"outstanding dealership. I was impressed with the promptness in which i was handled. Everyone catered to all the questions i had in every manner. I was also extended the courtesy of any help that i might need to just ask."
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| By: Kevin Fitzgerald,GA |
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"I have bought several new bikes in the last several years.Including Harley's. I have been in retail sales for the last 16 years and the gang at CCHD knows how to roll. They(especially Jeff) are very , very good at making you feel welcome and are very sincere about your wants and needs.Some Harley dealerships act as if you are priviliged to be in the store. At CCHD they realize , as they should , that without us, the customer, they will cease to exist.Props to the guys and gals who run and work at this very fine dealership."
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| By: Michael Bristol,MP |
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"From start to finish Carolina Coast and our salesman, John, made the purchase of our new Electra Glide the most pleasant of all our past motorcycle purchases. Everyone at the dealership made you feel welcome and like you were part of the Carolina Coast family. "
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| By: Paul Hampstead,NC |
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"By far the best dealership I have been in from Fla. to North Carolina. Thanks to everone at Coastal Carolina HD for helping me in my purschase.
God's Blessings and His Love to all,
Tom Gibson"
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| By: Thomas Myrtle Beach,SC |
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"i'll definitely be a regular customer at CCHD. everyone was friendly, upbeat, and well versed in their individual field of expertise. my kinda store."
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| By: craig north myrtle beacj,SC |
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" The service was fantastic, I got a great bike at a good price. I look forward to dealing with cchd again."
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| By: Bart Wilmington,NC |
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"I visited CCHD loking to buy a new bike.Hopefully!! The staff offered their help and allowed me to look around under no pressure of a salesmen following me around.Then there it was the best looking,the most bad ass Road King Custom I have ever saw.I told the salesmen(Jason)what I wanted and he and others in the staff made it happen.With in no time I had financing,Insurance,a bag ful of Harley swag and I was ridding off on my new Harley.Thank you so much CCHD for the best services a Harley shop can offer. Thanks, JimmyC. "
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| By: jimmy leland,NC |
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"Jason...Thank you soooooo much for suggesting to me a demo ride on a Road Glide! I was ready to purchase a street glide, but you listened to what I like and how I ride. The ride I took that day easily convinced me the Road Glide was THE PERFECT bike for me! I have been riding almost 30 years and this machine blew me away!!!!! You went the extra mile and patiently waited till I could pick up my bike. THE RIDE HOME WAS AWESOME...I sure was smiling!!! See ya soon Jason...ya done good kid!
Hugs from a very happy customer. CAROL SCOTT"
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| By: carol pawleys island,SC |
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"This past Saturday afternoon 3/3/07 my girlfriend and I set out to Myrtle Beach just to look at V-Rods. We had seen some on the road and on the internet but, never had a chance to really look one over. All we really wanted to do was kick some tires, look at the new changes for 2007, and maybe sit on a bike to see how it felt. After going to two differnt H-D shops I was starting to think that maybe we were shopping for the wrong kind of bike. At the first shop not one sales person could be found and at the second shop they just stood there and looked at us like we had no reson to be there. After calling a friend and telling her what had happened, she told us about Carolina Coast Harley. We desided that we would only have about ten minutes to look because they would be closing but, we drove and hour just to see if we could look at one V-Rod. As soon as we walked in the door at Caroline Coast we were met by Jason Hearl and even though they were closed he stayed late just so we could spend some time asking him about the bikes they had in stock. After Jason had shown us all of the bikes that they had on the floor, he invited us back the next day so he could show us a V-Rod they had in the back. All we wanted to do was kick some tires so we would know what bike to buy in the fall, now here we are on Thuseday the owners of a 2003 V-Rod. The staff at Carolina Coast treated us like we had known each other for years, everyone was just so friendly and helpful. If ever I need anything from Harley again it will come from Carolina Coast and would recommend them to anyone. Thanks Jason "
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| By: Matthew Wilmington,NC |
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"THIS DEALERSHIP HAS TAKEN GOOD CARE OF ME FOR 13 YEARS AND
7 DIFFERENT HARLEY'S.RICK AND STAFF HAVE GONE ABOVE AND BEYOND BEING A DEALERSHIP.THEY ARE LIKE YOUR BEST FRIEND IN
TIMES OF NEED.I HAVE NEVER BEEN IN THE SHOP WITHOUT RICK
STOPPING BY AND CHECKING ON ME.
THANK YOU
ED"
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| By: ED WILMINGTON,NC |
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"BEST price in the region for an 07 Night Train, great selection of bikes, easy to work with, great folks."
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| By: Darryl Lumberton,NC |
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"I ENJOY COMING IN TO THE HARLEY SO I CAN SEE ALL THE HAPPY PEOPLE. MY FAVORITE ARE ERIC IN SERVICE, JOSH IN SALES, AND ASHLEY."
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| By: benjamin ROCKY POINT,NC |
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"HEY MY NAME IS BEN, I BOUGHT THREE HARLEYS FROM YOU.
I ENJOY THE SERVICE FROM THERE.
JOSH IS A FANTASIC SALEMAN. HE DOES HIS JOB WELL.
ERIC IS ONE OF THE BEST SERVICE GUYS I HAVE EVER DEALED WITH. AND ASHLEY IS A VERY FRIENDLEYYOUNG LADY. IF YOU NEED SOMETHING SHE WILL FIND IT FOR YOU.
ALSO IN PARTS KEITH IS VERY HELPFUL.
I COME THERE PROBALLY ONCE A WEEK TO SEE ALL MY FAVORITE PEOPLE.
THANKS FOR YALLS SMILING FACES
12/19/06
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| By: BENJAMIN ROCKY POINT,RI |
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"On November 11, 2006, I purchased my "dream bike" from Jeff Granato, Sales Manager, at Carolina Coast Harley-Davidson. I had been talking with Jeff for quite some time prior to buying, and taking actual delivery of my new 2007 Softail Deuce. My purchase was not spontaneous. With Jeff's assistance, and patience, I did a lot of research before deciding on the Deuce. I would often go to Carolina Coast during my lunch break, after work, and on weekends, to just sit on, and "get the feel" of the different Softail models. Even on those occasions when Jeff was gone (or hiding from me so I wouldn't pester him further), the other members of the knowledgeable sales' staff were most courteous and helpful!
Not only was Jeff, and the entire staff at Carolina Coast H-D, great to work with before I purchased my new bike, they were there to continue to assist me after the sale was made. Everyone was just as kind and helpful after the sale as they were during the 'sale process'!
I absolutely love my new black '07 Softail Deuce, and I thank Jeff, Anna, Kim, Eric, Brittany, etc... for making my purchase a very easy, comfortable, and pleasant one. To anyone reading this testimonial, I highly recommend Carolina Coast Harley-Davidson! You will not be disappointed.
Thanks very much to everyone at CCHD!
George Hoback, Jr.
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| By: George Wilmington,NC |
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"Thanks so much for making my purchase so easy. "
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| By: ANTHONY LUMBERTON,NC |
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"i love my bike 07 flhtc josh went the extra mile to put my deal together he is an asset to your dealership."
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| By: mark cheektowaga,NY |
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"i just purchased a 2005 heritage softail from you guys and i loved my experiance with your store and my salesman jon was great i feel his is an asset to your company i'm looking forward to dealing with you in the future for my wifes new bike i am an h/d junkie. keep doing a great job"
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| By: donnie leland,OH |
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"CCHD has one of the best salesman in the WORLD!!!!!John Celli help make our dream come true, just by being respectful and courteous.When my husband and I was shopping around, no one really believed in our dream expect for John.
When we walked into CCHD he greeted us and treated us with the utmost respect and then he went a step further and allowed us to sit personally on his ride. After that day we promised him we would be back. And we did not only to purchase ONE DREAM, But TWO!!! Thank you John for doing your job very well. In every aspect of sales we the Tates are and will forever remain greatful. May God Bless you and your family and the CCHD Family!!! We are glad to be apart of this extended family and look forward to future endeavors."
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| By: Jamie Willard,NC |
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"I went to the dealership just looking for a set of mirrors for my Springer Softtail. The guys & gals were very helpful and showed me all types that would look great on my bike. Not only did I buy a great looking set of mirrors I also bought a couple of coollooking T-shirts & a decal for my truck. They went out of there way to make sure I was completely satisfied. Thanks to all of you for everything. I am a customer for life!!!"
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| By: Steven R. Raeford,NC |
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"Wanting to get another motorcycle after many years, I went to several locations within Wilmington, and then I went to Carolina Coast Harley Davidson. What an experience, your store is almost contagious. Everyone was so nice and polite and helpful upon entering. Jason was my sales person. I spoke with Jason numerous times before he really knew I was committed to purchasing a new Harley; what a fantastic guy. Joyce called me after I placed a down payment with three quotes for insurance; I was amazed with her helpfulness. Due to a tropical storm that was going on, she explained that I would not be able to get coverage until the following week. To my surprise, on her day off, she came in and ran the paperwork because she told me she knew I was disappointed and she knew it would make me happy. Everyone from the lady who answers the phone, sales, parts department, and clothing employees were fantastic. Boy do you have all the bases covered. I told Joyce on the phone today, these days, I expect good service when I am spending my money, but you exceeded my expectations 100%!!! Thank you so much,"
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| By: mary Carolina Beach,NC |
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"Good experience all the way through service and sales. Well trained, friendly and knowledgeable staff. Treated like part of the family. Staff bent over backwards to meet our schedule and needs."
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| By: Thomas Bolivia,NC |
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"I bought my 1st bike from CCHD in April '03 and my 2nd one from CCHD in Dec of '04. I love the way everyone from sales to parts to service makes you feel like you're "part of the family" when you walk through the door. I get very stressed when my bike is "sick" (it's my baby) and in need of repair(s) but Eric does a great job of explaining the problem(s) to me and making sure everything is fixed and running as it should when I roll out. The service department is wonderful. Josh, I feel that 3rd bike coming soon (big grin). Keith and Tony, keep up the great job in parts."
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| By: Wanda Whiteville,NC |
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"I just want to say how pleased I am in having purchased my previously owned 2003 Fat Boy from CCHD. Josh and Jeff were outstanding in helping me to find the bike that was right for me. I am also pleased with the friendly family welcome I get every time I come in to shop for accessories. CCHD is a fine dealership with an outstanding staff. I look forward to an enjoyable relationship with you all. I will certainly recommend my friends to your dealership."
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| By: Bruce Winnabow,NC |
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"I was in North Carolina on vacation June 23rd to July 8th, staying on Topsail Island. I stopped in to CCHD on July 3rd, to look around, pick up some souvenirs, and possibly talk to some one about how poorly my 2006 Heritage Classic was running. When i had my 1000 mile service done earlier this year, I had my dealer install Screaming Eagle pipes and a stage one intake kit. Of course, they also did a download, and had convinced me that I needed a race fueler to properly "tune" the components. When I got the bike back after almost two weeks, it wasn't running too great, but I wanted to ride, so I put up with it. On the trip from Kentucky to North Carolina, my brother was riding his new Road King, and was kicking my Classic's butt both on performance and fuel economy. When I noticed that CCHD had a dyno (my dealer didn't)I started talking to Brittany about possibly getting my bike in to see if they could get the race fueler dialed in so my bike would perform like it should. She referred me to Eric, the service manager, who took the time to listen to my story, and diagnose my problem on the spot. I brought it in two days later, and in only 4 hours, I picked up a bike that looked like the one I dropped off, but certainly didn't resemble it in the way it ran. The difference was astounding!! By removing the unnecessary race fueler, and insuring I had the proper download installed, my fuel economy on the trip home beat my mileage on the way down from Kentucky by 10 to 14 m.p.g. The best mileage I got on the way down was about 34 m.p.g. while the WORST I got on the way home was 44. The best was 48. Now there is no hesitation when I call for more power, just plenty of get up and go on tap in any gear. I have only one problem now. I'm going to be due for my 5000 mile service real soon, and I've got to figure out a way to get back down there to have it done. Thanks for the great work and quick turnaround. Thanks especially to Brittany, Eric, and J.D. and if I get back down that way anytime soon, lunch is on me.
John F. Roberts
Louisville, Kentucky
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| By: John Louisville,KY |
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"My salesman was Josh and he did a fantastic job. Stayed right on top of things til he got me on a bike. I would like to thank him for all he done to get me financed. Great job Josh! Store is great!!!!!!! I love the clothes and accessories. Wish I could buy some of all of it. The staff are all friendly and very helpful when I go in the store. I am new to the motorcycle world but wouldn't trade it for anything. I love my harly and love to ride. Good job everyone. Pat yourself on the backs cause you deserve it. Hope you all had a great and safe 4th of July. See you soon!"
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| By: Deborah Rocky Point,NC |
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"I just purchased a 2006 Softail Springer and I wanted everyone to know that Jeff Granato made my purchase so easy. Thanks again he is a great salesman. Thanks to Tony and Keith in the parts department for their patience in helping me order my accessories and a very special thanks to the fine ladies especially Kim for helping my daughter Brianna pick out her pink Harley Davidson sun dress. Great job again you have a customer for life. Sincerely Michael Alan Suggs."
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| By: Michael Wilmington,NC |
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"I just want to let you know how much I appreicate everyone at CCHD. Keith has alway's been able to help me find want I needed even when I didn't know what I wanted.He finds the right stuff. Eric in service has alway's been straight up and took care of business . Thanks Richard Thomas "
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| By: Richard Winnabow,NC |
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"This was my first Harley purchase and Jason Hearl made the buying fun and easy. He has alot of knowledge of Harleys and of making it possible to own one. Was very impressed with the store and the service. There maybe only 5 stars to choose from - I'll give the store and Jason 6 ******. Thank you and RIDE ON!!! - Ashley "
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| By: Ashley Myrtle Beach,SC |
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"hi my name is william leviner. i live in wallace sc .i had a very pleasing experience at CCHD. i had 4 other dealerships t choose from and i chose CCHD. the staff was very helpful in choosing my new bike. i now am the proud owner of a 2006 FATBOY. thanks cchd."
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| By: william wallace,SC |
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"Having owned many other motorcycles, this is my first Harley. John C did an outstanding job of explaining the bike and all of the features.Everyone was very friendly and helpful from John to all of the staff.The only problem I have is everytime I go to CCHD I always want to spend more money. I have been converted.
Thanks to everyone for your help,
Dean & Becky Godwin "
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| By: Dean & Becky Wilmington,NC |
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"Bought several bikes from different dealers, but have never had such a good, no great, experience. Jeff was great and helped me in ways I would never have thought possible. I ordered some chrome accessories and as soon as they came in I was called..just great service all around."
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| By: johnny wilmington,NC |
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"This is the second bike i have bought in 6 years from Carolina Coast Harley Davidson.I drive from myrtle beach to buy. Jeff did an excelent job, was very friendly and made everything so easy.I tell people that it is the easiest purchase you will ever make, buying a bike.I send all my friends to carolina coast to buy a bike.Jeff thanks for all you did for me, please come see me if you come to Myrtle Beach. Jeff thanks again for all your help."
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| By: kyle myrtle beach,SC |
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"Your experienced saleman, John C, was instrumental in determining which bike we bought. He was right on all points and we couldn't be happier with the new Dyna Lowrider Terrie is driving now."
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| By: Terrie & Frank Jacksonville,NC |
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"Everyone on your staff is extremely helpful and friendly. Josh provided me with a tremendous amount of information to help me make the best decision for me, not the dealership. I rode away with the bike of my dreams. I have made a couple more purchases and the staff is extremely knowledgeable, friendly and helpful. Almost too helpful, I always spend more money than I planned. Can't have too much Harley stuff."
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| By: Christopher Wilmington,NC |
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"Just wrote a comment in you guest book but, here goes. I just purchased my first bike in 20 years! I love it! It's beautiful! Your staff is so great - helpful and friendly. I've already called with several questions and you folks are always available and willing to answer them. I'd especially like to thank Jeff for getting me such a great deal, also Joyce for a good ins. rate, and Eric for being so thorough in explaining the bike to me."
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| By: Rina Winnabow,NC |
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"Had a great experience from the first day of looking to the actual purchase. Jeff G. was very professional and knowledgable in helping me make a decision on which bike was best for me. I will certainly recommend him in the future. "
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| By: Jennifer Wilmington,NC |
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"I want to thank Eric Gardner for taking the time to explain the service needed and performed on my Road King. I also want to thank Kelly Kales for taking the time to perform the service and explaining what was accomplished. These two gentlemen made my first experience at CCHD better than I expected. I definitely plan on returning for their assistance in the future. As a new owner, even though an older bike, Eric and Kelly made me feel comfortable with my Harley experience and certainly glad I own a Harley Davidson Motorcycle. Please thank these two guys for me.
Doug McKenzie"
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| By: Douglas Carolina Shores,NC |
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"I started out just looking for the bike of my dreams and after looking at the HD web site I saw the new 2006 Night train with the 200mm tire. I meet Jeff and he informed me that New River H-D had one and I went to Jacksonville to look at it. I had to have it. Upon my return to Wilmington I talked to Jeff who had the bike returned to CCHD. On Aug 28, 2005 I got my bike... With Jeff's help who made it all possible...Thank's to my second family at Carolina Coast HD Jeff, Tony, Eric, Brittany, and Kelly."
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| By: Ray Wilmington,NC |
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"I just recently purchased my HD V-Rod from John Celli. I was able to quickly, through telephone calls and visiting CCHD's website, make informed decisions about which motorcycle to buy. John went out of his way to get me setup then out-the-door in no time at all. Being in the military, I greatly appreciate the timeliness, dedication and devotion demonstrated by all the CCHD employees. Highly recommended *****
Ross Garnett"
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| By: Ross St Albans,WV |
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"I bought a 2004 electra glide classic,and I can't say enough about the way I was treated by salesman Brian Lepley,he was profesional,informative,and just plain nice.I feel he worked very hard to make the deal happen,and make sure I was comfortable with it.The bike is outstanding,but how I was treated was every bit as important to me.Brian is new to carolina coast harley and I would strongly suggest that you seek him out when at the dealership.
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Anthony Leary"
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| By: Anthony wilmington,NC |
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"You really make new customers feel like a family member.Any problem or question I had was quickly taken care of with a smile. I don't know why You didn't put my picture in the "new customers Group". Just kidding, I really didn't what to see myself.You have made buying a new Harley a very good experience."
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| By: Frank Wilmington,NC |
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"My name is Hunter Rudd and one weekend, while visiting family in Wilmington in January 2006, I convinced my wife to let me stop by at CCHD. Sure enough we ran in not intending to just look but we met Jeff. He was very friendly and helpful in answering all our questions even after we told him that we weren't even thinking about getting a bike that day. Sure enough after answering all our question, showing us all kinds of bikes, and sharing his experiences we decided that this was the place to start our Harley Davidson experience. We could have chosen a number of other Dealerships, of which there are 6 which are closer, to start our H-D ownership experience but none matched the service and attitude of CCHD. Because of our experience with our local dealerships we will be making the trip back to Wilmington on our new Night Train to visit CCHD for service and our first genuine parts since there are by far the most reputable and respectible dealership that I have ever had the pleasure to deal with. Thanks again CCHD."
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| By: Hunter Raeford ,NC |
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"First, I would like to say not to many people buy a Harley and then trade 3 mos. later,but my brother in law has me beat . He traded 3 weeks. I own a 2005 Electric Glide Ultra Classic(Traded the 05 Wide Glide ) and he has a 2006 Heritage Softail Classic.(traded his 06 Sportster) We have been in the dealership so many times ,people begin to wonder if we work there. A special Thanks to Rob who had to do both deals along with Rick who put his stamp of approval.There is no reason to go anywhere else. These people take care of you.Eric does a great job with the service dept.,along with Tony and Keith on parts.John, glad to see another from Steeler country!!
Thanks again
Rick"
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| By: Rick Wilmington,ND |
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"I really want Rick to know what an awesome experience I had purchasing my newest motorcycle. Jeff Granato is such a professional. This is the second time I have bought a motorcycle with Jeff and I can tell you I will not go anywhere else to buy a bike. Jeff made me feel like a part of the family immediately with my first bike. This time I called him on the phone and told him which bike I wanted and he all of my paperwork ready when I came in. He made my wife Angie and me feel like royalty when we bought our bike. He also followed up with a phone call a few days later to make sure we were happy. Everyone else in the shop was great to us also. Tony answered questions for us, Lori was there to help and Eric even came out to go over the bike with my wife and made sure she understood everything about the bike. Thank you for everyone’s sincerity.
Tony Lawrence"
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| By: Jason Hampstead,NC |
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"I recently traded my 04 fatboy at cchd , which i had bought from another harley dealership , for an 06 electra glide.Josh really did a good job in getting me what i wanted for my bike and a pretty good price on the new one.I shopped around before on my other bike , and did some checking before i bought this one , their price was hard to beat , and good service when i had it in adding some accessories."
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| By: ed rocky point,NC |
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"I did a lot of looking and research before buying my first Harley. I looked at several dealerships and had many conversations before making a decison to buy a new bike. After looking and visiting other dealerships I came back to Wilmington HD to buy because of the great service and understanding the sales team have. I highly recommend this dealership to anyone considering purchasing a new or used bike. Thanks Again CCHD!!"
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| By: David Wilmington,NC |
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"What a great experience buying my 06 Ultra Classic Shrine Model! From the ordering right through to the delivery was very professional and personable. Thank you!!!!!!"
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| By: Greg Ocean Isle Beach,NC |
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