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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Chad Windham is the greatest!!!!!!! He made my buying decision and the entire process painless and very quick. He never pressured me and was there when i needed details and advice. I would encourage everyone to buy from Chad and Carolina Coast Harley Davidson!"
By: Kenneth    bennettsville,SC
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"Josh was excellent!!! The whole purchase process for my pre-owned Harley Heritage Softail was very smooth. Definitely, no hype or high pressure."
By: Anonymous    Leland,NC
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"with the great attitude jeff granato i was finaly able to get back up on two wheels after three years of rollin in a cage.everyone at the dealership was friendly and helpful.they do a great job of making feel welcomed to the harley davidson family.thank you to everyone at cchd.i love riding my new 08 1200c "
By: danny    hampstead,NC
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"This probably is not your normal testimonial. It is not a testimonial that is written immediately after the purchase of Harley-Davidson bike. This particular testimonial is being written one year and eight months, almost two years, after the purchase of my Harley-Davidson Softail Deuce! It is rather easy to compose a positive testimonial right after the puchase of a H-D bike, but, to even 'want to' submit a testimonial almost two years following the purchase should really tell the prospective buyer that Carolina Coast is "first class" in every respect! Even now when I go back to CCHD for a tee shirt or some accessory, I get the same feeling that I did when they pretty much knew that I was going to buy a new 2007 bike! Nothing has changed. I still get the same 'warm feeling' of being 'cared about' when I enter the Carolina Coast Harley Davidson dealership. Jeff Granato is a super-nice and genuine person. He sold me my bike, and if I purchase another H-D, it will be Jeff that makes the sale to me. You absolutely could not ask for a salesperson that actually genuinely cares for you both as a customer and as an individual. His attitude and demeanor permeate the entire CCHD dealership! I am sorry that this is so long, but, I simply felt that I should say to any prospective buyer of a H-D bike, you really could not ask for a better dealership than CCHD. They have demonstrated to me that they do really care about their customers. Thanks. I do appreciate the experience that I have had with Carolina Coast Harley-Davidson!! George H. Hoback, Jr."
By: George    Wilmington,NC
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"GREAT JOB!!! My thanks go out to Josh in sales and Tom in the shop. They both saved my girlfriends and my Myrtle Beach bike week trip. On the way back home from Myrtle on Sunday May 18th my bike dumped all but a half quart of oil at my feet. This happened south of Wilmington. After calling H.O.G. roadside assistance I was taken by a rollback to the dealership. Arriving there I was told that there were no mechanics on duty. While deciding what our next step would be Josh came over to see if he could help. After telling him what had happened he told me that he would make a phone call for us and see what he could do. He had called Tom who is a mechanic at the shop. Once he told Tom what had happened Tom arrived within the hour. He took one look at the bike and said that he thought he knew what had happened. An honest oversight by the mechanic that did my 30,000 mile service at my home dealership. An hour later I was back on the road. Tom thank you again for coming in on your time. This is truely why Harley owners are not only owners they are a brotherhood. Carolina Coast Harley you have two great employees!"
By: Bob     Prince Frederick,MD
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"WOW! I am so impressed with the way this dealership handles customers. When looking for a bike for my lady you guys came thru. She wanted a Black Cherry Street Glide and that is exactly what we bought. Jason Hearl was the best, he made paperwork stress free and pleasant. Overall the best experience ever. Your dealership is one that we will visit often. We will also be sending customers your way. Look forward to riding to Wilmington often. The customer service and appreciation could not be better. Thanks again to Jason who made Maureen's dream a reality. thanks much!... Roger Kendrew"
By: Roger    Myrtle Beach,SC
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"GOT VERY QUICK RESPONSE FROM JOSH ROCHELL,HE AND ALL THE STAFF AT COASTAL HARLEY DAVIDSON WAS VERY HELPFUL AND FRIENDLY.BEING CLOSE TO MY CREDIT LIMIT THE COASTAL TEAM PULLED ME THROUGH..GOT A VERY NICE 07 HERITAGE SOFTAIL CLASSIC.THE RIDE AND COMFORT IS UNBELIEVABLE..HONESTLY DIDN'T KNOW A HARLEY COULD RIDE SO SMOOTH..IF YOU ARE LOOKING TO BUY GO SEE JOSH AND THE WHOLE COASTAL TEAM.. THE SALES GIRLS ARE ALSO VERY HELPFUL IN HELPING YOU PICK OUT THE RIGHT RIDING GEAR.. THANKS AGAIN COASTAL HARLEY DAVIDSON"
By: TODD    HAMPSTEAD,NC
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"Man where do I begin!! First off, I didn't think it would be possible for me to get financed. After days and days of trying my friend told me about you guys. So I called. Josh answered the phone and I told him my situation. He was one of the most professional and knowledgable people I have ever dealt with. He is a true asset to your company. I have personally thanked him several times for helping me get my bike. Where others failed he succeded. The experience was absolutley great! Once again, I am so happy I just had to tell you guys what a good job you did in getting everything I needed! Josh, Thank You, you did great!"
By: Anonymous    soutport,NC
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"After riding with my husband for several years on his 2003 low rider; I decided to become a driver. My salesman Jason, was very understanding and helpful in selecting the proper bike for a new lady rider. Even though he could have sold me a more expensive bike, he chose to save us $1500 on our purchase by recommending a 2007 sportster with only 23 miles on it. I appreciated his honesty and loved my bike. Thank you Jason!! Debra Supply, NC Can't wait to get the new Shallotte store built!!!!!"
By: Debra    Supply,NC
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"I am the proud owner of a 2007 Street Glide and a 2004 Dyna Low. I travel with my job and I try to visit the local Harley Dealers whenever I can. By far, the staff at CCHD is the friendliest and are very helpful when you need them. I recommended all my friends to CCHD. We are in the progress of getting one in Shallotte. I will still visit CCHD if nothing else to "rag" J (sales) and E (service). Keep up the great work. Thanks M & M Shallotte, NC "
By: Michael    Shallotte,NC
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"I have stopped at bike shops looking for a deal (steal) on a used Harley. I have stopped at Carolina Coast a few times, but I found nothing I could afford. A couple days before Christmas my wife was in my truck with me and I told her lets stop in and see what kind of deals they have, she said ok. We had been praying for another bike for 4 years, having been riding for 20 + years. A salesman asked if he could help us, I told him we were just looking. I have rode a dresser most of those years past so I wanted something sporty. There was the most beautiful pacific pearl blue Road King 07 sitting on the floor. My wife looked good on it, I was comfortable on it. Both of us really liked the bike. Josh must have seen the disappointment on our faces. He said he could put us on it. We told him our credit was bad from the old days. He told us he would run the numbers. Josh told us to see what accesories we wanted to add. After a few minutes he told us we could be out of the door in 15 minutes on a brand new 2007 pacific pearl blue Road King. My wife and I talked about it and prayed and said if the Lord made a way we would take it. My wife was almost in tears and I was totally speechless. Josh helped us with everything, insurance, payments, accessories. I have rode this bike over a year now, over 16000 miles. The road hazard insurance that Josh convinced me to get has been a blessing. The service department is top notch, the parts department are patient and friendly. Josh has been more than just a salesman but also a friend. I recommend all the people I talk to, to Carolina Coast, whether it's a new Harley, used, parts or service. I have been to Harley Davidson shops around the country and I must say that Carolina Coast Harley Davidson is the best! My wife and I both praise the Lord for putting Josh in our path and for putting us on a new Road King!"
By: gene(hippie)    hampstead,NC
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"I had planned on my purchase before coming in and had already decided on model, color, and accessories. With that info in hand I was going to shop Carolina Coast HD along with several other dealerships in this state and down at Myrtle Beach. Jeff Granato introduced himself to me and asked if I was looking for a bike. Handing him my list I told him yes and that was what I was looking for. I also told him I was shopping several dealerships. Jeff was just great. Even though I told him up front I was looking at (and named) other dealerships he treated me from the start as if I were his only customer and that I was buying from CCHD. I wanted a black FXDL and there was not one at CCHD. He took me over to meet TJ in the parts department and while TJ was looking up my add on's Jeff excused himself to see if he could find the bike I wanted nearby. TJ was very helpful. As he was looking up what I had selected he also pointed out some possible changes to my options to help give the bike a uniform design. The parts he showed me were at the same price just a different look and the fact was he was right. I was impressed with that because his extra work did not increase the cost to me. Many places would just sell you what you asked for and not take the time to understand what you were trying to do and help you improve upon it. TJ listed the parts and printed out and estimate for cost and labor. By this time Jeff was back and stated he found the bike in Fayetteville and could have it in a day or two. He asked TJ for a copy of his estimate and in less than 15 minutes had a quote on paper for me. He told me he hoped that CCHD would be my choice, gave me his card and asked if I had any questions. There was never any sales pressure put on me. Jeff just simply said let him know if I decided to get the bike from CCHD. The wife and I talked about it over night and I decided the CCHD price was fair. I can't tell you if I would have made a better deal at another dealership because I did not go to one. The fact that Jeff and TJ were so customer oriented, helpful, and did not apply any pressure whatsoever meant a great deal to me. I have been in the service industry for 36 years and service means a great deal to me! I was looking at what is it going to be like after I get the ride and they had shown me it was going to be exceptional. I called the next day and told Jeff to get the bike. It was at CCHD in a couple days and the day after that it was ready to be picked up. And the service part started right at that call. Jeff asked where I would be getting my insurance and I told him I would get it from the person that had been handling my car insurance for years. Jeff then stated they offered insurance at really good rates and suggested I get a quote from my company and let them compare. Thank you Jeff, I did that and it saved me $200 a year! It seems my company would only do a policy for 6 months and at CCHD I could get a 12 month policy. The exact same coverage from CCHD was $200 less than the same length of coverage from my company. Brittany Mathews took all my info over the phone and gave me my quotes. When I came in to pick up the bike I was in and out of her office in less than 15 minutes. Thanks for your help Brittany and thanks for the savings! I apologize for not remembering everyone that I met and assisted me. I spent a great deal of time gearing up with helmets and other stuff and was again treated like I was the only customer in the place. Also, after the sale I was escorted around the store meeting everyone in every department and also into the garage to meet the guys that work on the rides. Bottom line. CCHD is five star plus from front to back, top to bottom. I highly recommend CCHD to anyone looking to buy a Harley Davidson, have their current HD worked on, or if you have a need for accessories, bike or personal. Again, thanks to all at CCHD for making this purchase a real event!"
By: Charles (Charlie)    Southport,NC
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"wE RECENTLY PURCHASED AN 08 ROADKING FROM YOUR STORE. IT WAS A MOST ENJOYABLE EXPERIENCE. EVERYONE WAS VERY PLEASANT AND VERY HELPFUL BY ANSWERING ANY QUESTIONS WE HAD AND HELPING US WITH FINANCING AND INSURANCE. WE FELT VERY COMFORTABLE AND WELCOME IN YOUR STORE AND WOULD LIKE TO GIVE A SPECIAL THANKS TO JOHN CELLI FOR ALL THAT HE DID FOR MAKING IT ALL POSSIBLE. WE WILL BE SURE TO TELL EVERYONE THAT WE KNOW, WHO IS LOOKING FOR A BIKE, HOW MUCH WE YOU ALL DID FOR US. THANK YOU ALL SO MUCH, AGAIN. DENNIS AND COLLEEN HARDEN"
By: DENNIS    LITTLE RIVER,SC
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"This is the best dealer ship I have ever delt with. The sales associates were excellent. I highly recomend anyone who is interested in purchasing an HD to see any of the CCHD staff."
By: Jason    Clarkton,NC
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By: Anonymous    Fayetteville,NC
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"Dear Sirs, On 08/14/2007 My Wife and Myself were traveling around on Vacation coming home when my wifes 883L started blowing oilsomewhere from the breather or top end. We stopped by you dealership for some help and the service people were GREAT. They got the wife back on the rode and we drove 425 miles home. this includes getting lost around Va. Beach. (what a CLUSTER FOXTROT). anyway I have told my local H.O.G. Chapter "EASTERN SHORE CHAPTER" to stop on by your place next time they head for Myrtle Beach. thanks again"
By: Mac     Salisbury,MD
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"I had decided that I wanted my first bike to be a Harley Nightster. I had been looking for one for several months, and no dealership had one that I could even sit on to try, much less take home with me. I went to the beach for the weekend and didn't have much hope in finding what I wanted that late in the season, but I thought I would make one last try at CCHD. I walked in, and there it was -- my Nightster. John was so helpful, and the rest of the staff made me feel right at home. Thanks for a great experience -- I have been telling all my friends about you, and will stop by to visit whenever I'm in town!!"
By: Anonymous    Durham,NC
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By: adam    burgaw,NC
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"This is by far the best Harley Dealership I have ever had the opportunity to visit. When my Roadking broke down I thought I would have to trailer it back 160 miles. Eric, Brittany, Andy, Tom and the rest of the staff went above and beyond to help me and my wife make it home safely. They assisted us in finding a hotel, servicing the bike and providing a ride to the hotel. Thank you I will make Carolina Coast a frequent stop from this day forward. Tom & Frani McGinty"
By: Thomas    Pittsboro,NC
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"jason was extremly helpfull and makes it a point to say hi every time i stop by. everybody always ask if they can help in any way. thank very much."
By: peter    wilminton,NC
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"We were Just looking. Josh immediately greeted us and I told him that I was just looking to see what the options were for a bike that my wife and I would both be comfortable on. He pointed out the Heritage Softail and said, Look around, kick some tires and sit on some bikes, I’ll be over there if you have any questions. I really appreciate that he gave me the space I like but was there instantly when I had a question. The next day my wife and I went back to buy the white Softail that we looked at the day before. Josh made the buying experience one of the most enjoyable of my life. "
By: Larry    Wilmington,NC
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"I stopped in for service on a trip we made to Wilmington. The service department was satisfactory until I met the tech doing the tire installation. Wish he were in our neck of the woods we need more techs who love Harleys like he does. We will always stop by to visit that tech on our way to wilmington. to him..thanks for making our stop a pleasant visit. you made the store stand out in our minds. keep up the good work. john and terri"
By: Anonymous    ,NC
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"every one was very helpful and i would highly recomend.any who was shopping for a harley visit you location"
By: stacy and peter    wilminton,NC
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"outstanding dealership. I was impressed with the promptness in which i was handled. Everyone catered to all the questions i had in every manner. I was also extended the courtesy of any help that i might need to just ask."
By: Kevin    Fitzgerald,GA
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"I have bought several new bikes in the last several years.Including Harley's. I have been in retail sales for the last 16 years and the gang at CCHD knows how to roll. They(especially Jeff) are very , very good at making you feel welcome and are very sincere about your wants and needs.Some Harley dealerships act as if you are priviliged to be in the store. At CCHD they realize , as they should , that without us, the customer, they will cease to exist.Props to the guys and gals who run and work at this very fine dealership."
By: Michael    Bristol,MP
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"From start to finish Carolina Coast and our salesman, John, made the purchase of our new Electra Glide the most pleasant of all our past motorcycle purchases. Everyone at the dealership made you feel welcome and like you were part of the Carolina Coast family. "
By: Paul    Hampstead,NC
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"By far the best dealership I have been in from Fla. to North Carolina. Thanks to everone at Coastal Carolina HD for helping me in my purschase. God's Blessings and His Love to all, Tom Gibson"
By: Thomas    Myrtle Beach,SC
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"i'll definitely be a regular customer at CCHD. everyone was friendly, upbeat, and well versed in their individual field of expertise. my kinda store."
By: craig    north myrtle beacj,SC
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" The service was fantastic, I got a great bike at a good price. I look forward to dealing with cchd again."
By: Bart    Wilmington,NC
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"I visited CCHD loking to buy a new bike.Hopefully!! The staff offered their help and allowed me to look around under no pressure of a salesmen following me around.Then there it was the best looking,the most bad ass Road King Custom I have ever saw.I told the salesmen(Jason)what I wanted and he and others in the staff made it happen.With in no time I had financing,Insurance,a bag ful of Harley swag and I was ridding off on my new Harley.Thank you so much CCHD for the best services a Harley shop can offer. Thanks, JimmyC. "
By: jimmy    leland,NC
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"Jason...Thank you soooooo much for suggesting to me a demo ride on a Road Glide! I was ready to purchase a street glide, but you listened to what I like and how I ride. The ride I took that day easily convinced me the Road Glide was THE PERFECT bike for me! I have been riding almost 30 years and this machine blew me away!!!!! You went the extra mile and patiently waited till I could pick up my bike. THE RIDE HOME WAS AWESOME...I sure was smiling!!! See ya soon Jason...ya done good kid! Hugs from a very happy customer. CAROL SCOTT"
By: carol     pawleys island,SC
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By: tarry    shannon,NC
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"This past Saturday afternoon 3/3/07 my girlfriend and I set out to Myrtle Beach just to look at V-Rods. We had seen some on the road and on the internet but, never had a chance to really look one over. All we really wanted to do was kick some tires, look at the new changes for 2007, and maybe sit on a bike to see how it felt. After going to two differnt H-D shops I was starting to think that maybe we were shopping for the wrong kind of bike. At the first shop not one sales person could be found and at the second shop they just stood there and looked at us like we had no reson to be there. After calling a friend and telling her what had happened, she told us about Carolina Coast Harley. We desided that we would only have about ten minutes to look because they would be closing but, we drove and hour just to see if we could look at one V-Rod. As soon as we walked in the door at Caroline Coast we were met by Jason Hearl and even though they were closed he stayed late just so we could spend some time asking him about the bikes they had in stock. After Jason had shown us all of the bikes that they had on the floor, he invited us back the next day so he could show us a V-Rod they had in the back. All we wanted to do was kick some tires so we would know what bike to buy in the fall, now here we are on Thuseday the owners of a 2003 V-Rod. The staff at Carolina Coast treated us like we had known each other for years, everyone was just so friendly and helpful. If ever I need anything from Harley again it will come from Carolina Coast and would recommend them to anyone. Thanks Jason "
By: Matthew     Wilmington,NC
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"THIS DEALERSHIP HAS TAKEN GOOD CARE OF ME FOR 13 YEARS AND 7 DIFFERENT HARLEY'S.RICK AND STAFF HAVE GONE ABOVE AND BEYOND BEING A DEALERSHIP.THEY ARE LIKE YOUR BEST FRIEND IN TIMES OF NEED.I HAVE NEVER BEEN IN THE SHOP WITHOUT RICK STOPPING BY AND CHECKING ON ME. THANK YOU ED"
By: ED    WILMINGTON,NC
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"BEST price in the region for an 07 Night Train, great selection of bikes, easy to work with, great folks."
By: Darryl    Lumberton,NC
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"I ENJOY COMING IN TO THE HARLEY SO I CAN SEE ALL THE HAPPY PEOPLE. MY FAVORITE ARE ERIC IN SERVICE, JOSH IN SALES, AND ASHLEY."
By: benjamin    ROCKY POINT,NC
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"HEY MY NAME IS BEN, I BOUGHT THREE HARLEYS FROM YOU. I ENJOY THE SERVICE FROM THERE. JOSH IS A FANTASIC SALEMAN. HE DOES HIS JOB WELL. ERIC IS ONE OF THE BEST SERVICE GUYS I HAVE EVER DEALED WITH. AND ASHLEY IS A VERY FRIENDLEYYOUNG LADY. IF YOU NEED SOMETHING SHE WILL FIND IT FOR YOU. ALSO IN PARTS KEITH IS VERY HELPFUL. I COME THERE PROBALLY ONCE A WEEK TO SEE ALL MY FAVORITE PEOPLE. THANKS FOR YALLS SMILING FACES 12/19/06 "
By: BENJAMIN    ROCKY POINT,RI
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"On November 11, 2006, I purchased my "dream bike" from Jeff Granato, Sales Manager, at Carolina Coast Harley-Davidson. I had been talking with Jeff for quite some time prior to buying, and taking actual delivery of my new 2007 Softail Deuce. My purchase was not spontaneous. With Jeff's assistance, and patience, I did a lot of research before deciding on the Deuce. I would often go to Carolina Coast during my lunch break, after work, and on weekends, to just sit on, and "get the feel" of the different Softail models. Even on those occasions when Jeff was gone (or hiding from me so I wouldn't pester him further), the other members of the knowledgeable sales' staff were most courteous and helpful! Not only was Jeff, and the entire staff at Carolina Coast H-D, great to work with before I purchased my new bike, they were there to continue to assist me after the sale was made. Everyone was just as kind and helpful after the sale as they were during the 'sale process'! I absolutely love my new black '07 Softail Deuce, and I thank Jeff, Anna, Kim, Eric, Brittany, etc... for making my purchase a very easy, comfortable, and pleasant one. To anyone reading this testimonial, I highly recommend Carolina Coast Harley-Davidson! You will not be disappointed. Thanks very much to everyone at CCHD! George Hoback, Jr. "
By: George    Wilmington,NC
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"Thanks so much for making my purchase so easy. "
By: ANTHONY    LUMBERTON,NC
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"i love my bike 07 flhtc josh went the extra mile to put my deal together he is an asset to your dealership."
By: mark    cheektowaga,NY
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"i just purchased a 2005 heritage softail from you guys and i loved my experiance with your store and my salesman jon was great i feel his is an asset to your company i'm looking forward to dealing with you in the future for my wifes new bike i am an h/d junkie. keep doing a great job"
By: donnie    leland,OH
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"CCHD has one of the best salesman in the WORLD!!!!!John Celli help make our dream come true, just by being respectful and courteous.When my husband and I was shopping around, no one really believed in our dream expect for John. When we walked into CCHD he greeted us and treated us with the utmost respect and then he went a step further and allowed us to sit personally on his ride. After that day we promised him we would be back. And we did not only to purchase ONE DREAM, But TWO!!! Thank you John for doing your job very well. In every aspect of sales we the Tates are and will forever remain greatful. May God Bless you and your family and the CCHD Family!!! We are glad to be apart of this extended family and look forward to future endeavors."
By: Jamie    Willard,NC
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