What Our Customers Are Saying

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  • "I purchased a 2007 Softail Custom last month. This was the first bike I have ever bought. The treatment I received from John was professional and excellent. When you purchase a bike you are walked around and introduced to all the other areas. The entire staff at Carolina Coast made me feel welcome and part of the family. I definitely recommend John and the entire Carolina Coast team to anyone wanting great customer service and an awesome purchasing experience."

    Overall Rating:
    Joe LaMonte - Wilmington
  • "I was internet shpping and found "the right bike" at a price that made it a definite trigger puller. John was great to work with. Purchasing a Harley Davidson warranty with the bike made this a no brainer. I drove from Virginia to purchase a bike from these folks and, after just a few hundred miles, I know it was worth it. It was a painless purchase. Then, after that first ride, nothing but joy. John, and the entire staff, were awesome!"

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    Sherman Sidwell - Virginia Beach, VA
  • "Jeff was very helpful. He gave more all the information, help and awnsered all my questions. They made my first experience buying a bike very easy and enjoyable."

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    Jonathan Burgess - Wilmington, NC
  • "Best experience I have ever had with a Dealership of any kind. They went above and beyond my expectations. If your looking to buy a bike call John. You won't be disappointed."

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    Dan Neglic - Morehead City, NC
  • "Hi Jeff,

    I apologize that I write 1 week later since back in Germany.

    Carolina Coast Dealership is a nice building at a very good location in Wilmington.

    From my first contact via Email,the day when I picked up my bike (Rental),the personal

    contact with everybody was very polite and everybody helpful.

    I recommend C. C. H.D for everyone who wants to rent a bike...great 5 *****

    Best Regards from Frankfurt,GermanyMichael Abb

    P.S.: next time in Wilmington ,I come back for Rental"

    Overall Rating:
    Michael Abb - Erlenbach
  • "I had the best buying experience at Coastal. Jeff made it enjoyable. I do not enjoy large purchases because of the hassle. My wife doesn't enjoy them because of me losing my cool. None of this happened. I left there as happy about the experience as the bike itself. I am screaming your praise to all of my friends. Harley riders always want to know what dealerships are good to shop at and that provide good service. So many of those dealerships have changed to the used car lot mentality. Others, have the mentality that the bikes/parts/accessories will sell themselves so they don't even try to win a customer. They act like they are doing you a favor to even talk to you. You guys at Coastal have won me over and you will be the dealership that I will recommend along with Jeff, anytime that I am asked. Thanks again for rescuing me and selling me a 2015 Street Glide Special! See you very soon."

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    Jimmy Henley - Fayetteville, NC
  • "My whole buying experience at Harley Davidson was very positive. Having been out of motorcycling for two decades, I really appreciated how helpful Jeff was. He helped me learn more the different bikes, safety recommendations, and at the end of the day helped me find the bike that put a smile on my face. Throughout the process, he was patient and remained helpful even when he probably thought I may not buy a bike lol.Overall, all I've come into contact with are good folks who love bikes and helping people.Very good overall experience,AC

    2013 Harley Davidson 1200 Sportster Custom"

    Overall Rating:
    Austin Cottle - Wilmington, NC
  • "Excellent buying experience across the board in all categories. Sales gave me what I needed on trade-in and sold me the exact bike I wanted, 2014 Street Glide Special in Denim Black. Parts and Service then got me on the bike as some special tweaking had to be completed to fit my 5'2" frame on such a big bike. Super FAST turnaround, too. Great experience, and I highly recommend Carolina Coast HD with no reservations whatsoever! Thanks, Jeff!"

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    Angie Heath - Roseboro, NC
  • "Fantastic service response from Chris Ward and Travis! Literally picked up roadside for freak electrical problem, recovered, repaired, and on my way in a few hours. It would have been much faster but their recovery guy was another call - something Chris profusely apologized for - "No worries". He even called during my roadside wait to assure me they were enroute. Such professional and concerned customer support is greatly lacking in my part of the world! Thanks again for the superior response - you guys rock!"

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    Jon Lane - Fayetteville, NC
  • "I live in new York state I bought my first Harley from you. And I needed a part for it. The Harley dealers around here acted like if they don't know you they don't want to deal with you. I called you and thanks to Keith with parts I now have the part I need. Thank You very much."

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    Dean Benedict - Windsor, NY
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